With more than 2.8 million people, Brooklyn is the most populous borough of New York City.
Distinguished by a mosaic of ethnic enclaves throughout its 70 square mile area, the borough is home to 2.8 million diversified Brooklynites. Nearly 50% of our residents in the communities we serve are foreign born, so cultural sensitivity is vital. At Maimonides Medical Center, we understand and respect the diverse cultural needs and customs of our community and our staff and committment reflects that understanding.
A Century of Serving Brooklyn
Respectful Care That Celebrates Diversity
At Maimonides, we seek to understand a patient's lifestyle, diet and cultural attitudes toward health. We take cultural competence seriously. In addition to the Orthodox Jewish, Italian, Puerto Rican and Irish communities of long-standing, this area is now home to Chinese, Russians, Ukrainians, Dominicans, Arabs, Mexicans, Caribbeans, Pakistanis and others. Our Patient Relations Department—the largest of any hospital in New York City—is staffed by a team of multilingual patient representatives who are available around the clock as advocates and advisers. With the increasing number of Chinese patients entering our Emergency Room, we added 24/7 coverage by patient representatives fluent in Mandarin and Cantonese. Signage and patient information materials throughout the hospital appear in ten languages.
Maimonides is uniquely committed to the special health care needs of the Orthodox and Hasidic Jewish communities, with meals cooked to the highest standards of kosher supervision, a synagogue on the ground floor and Shabbos elevators in the main building. There are religious services for patients and visitors for all major holidays. Yiddish-speaking patient representatives are trained to assist elderly Holocaust survivors, and we maintain strong relationships with local Bikur Cholims (societies for visiting the sick) to meet the needs of our observant patients.
Strong Community Ties & Affiliated Physicians
Our hospital is woven into the fabric of the communities we serve. Many of us collaborate with or serve on the boards of local civic and religious organizations. This involvement is crucial because how people live, work and play affects how they care for themselves. By participating actively in community affairs, we keep our fingers on the pulse of local life and help influence decision-making that promotes good health.
Perhaps our strongest links to our communities are the private physicians who entrust their patients to our care. Many of these private practitioners trained at Maimonides, and the partnership we enjoy is the foundation of our past and future success.
More than 1,300 individuals each year help to make Maimonides a better place through their volunteer service. They speak dozens of languages and reflect the rich ethnic and religious diversity of our community and city.
Just as we work to help our communities, our volunteers make Maimonides a better and more caring hospital. Some are students from local high schools. Some are college students performing community service or career internships. Others are homemakers, community leaders or business executives. All make the time to share their gifts with others. Our volunteers speak dozens of languages and reflect the rich ethnic and religious diversity of our communities and city. Regardless of whether they are helping to greet visitors, supporting administrative staff, working in the library or serving as doulas for maternity patients, the service of our volunteers is invaluable. (interested in volunteer opportunities? )