With more than 2.6 million people, Brooklyn is the most populous borough of New York City.
Distinguished by a mosaic of ethnic enclaves throughout its 70 square mile area, the borough is home to 2.6 million diversified Brooklynites. Nearly 50% of the residents in the communities we serve are foreign born; cultural sensitivity is vital to building a trusting relationship. At Maimonides Medical Center, we understand and respect the diverse cultural needs and customs of our community, and our commitment to honoring diversity reflects that understanding.
A Century of Serving Brooklyn
Respectful Care That Honors Diversity
At Maimonides, we seek to understand a patient's lifestyle, diet, and cultural attitudes toward health. We take cultural competence seriously. In addition to the Orthodox Jewish, Italian, Puerto Rican and Irish communities of long-standing, the Borough Park area is now home to Chinese, Russian, Ukrainian, Dominican, Arab, Mexican, Caribbean, Pakistani and others. Our Patient Relations Department—the largest of any hospital in New York City—is staffed by a team of multilingual patient representatives who are available around the clock to serve as advocate and adviser. With the increasing number of Chinese patients entering our Emergency Room, we have added 24/7 language interpretation coverage by patient reps fluent in Mandarin and Cantonese. Signage and patient information materials throughout the hospital appear in ten languages.
Maimonides is uniquely committed to the special health care needs of the Orthodox and Hasidic Jewish communities, with meals cooked to the highest standards of kosher supervision, a synagogue on the ground floor of the hospital, and Shabbos elevators in the main building. There are religious services for patients and visitors for all major holidays. Yiddish-speaking patient representatives are trained to assist elderly Holocaust survivors, and we maintain strong relationships with local Bikur Cholims (societies for visiting the sick) to meet the needs of our observant patients.
Strong Community Ties & Affiliated Physicians
Our hospital is woven into the fabric of the communities we serve. Several Maimonides administrators collaborate with or serve on the boards of local civic and religious organizations. This involvement is crucial to understanding how people live, work, and play affects how they care for themselves. By participating actively in community affairs, we keep our fingers on the pulse of life to influence decision-making that promotes good health.
Perhaps our strongest links to our communities are the private physicians who entrust their patients to our care. Many of these private practitioners were trained at Maimonides, and the partnership we enjoy is the foundation of our past and future success.
More than 1,300 individuals each year help to make Maimonides a better place through their volunteer service. They speak dozens of languages and reflect the rich ethnic and religious diversity of our community and city.
Just as we work to help our communities, our volunteers work to make Maimonides a better hospital. Some are students from local high schools. Some are college students performing community service or career internships. Others are homemakers, community leaders or business executives. All make time to share their gifts with others. Whether they are greeting visitors, supporting administrative staff, working in the library, or serving as doulas for maternity patients, the service of our volunteers is invaluable.